Hired for the busywork. Here for the long haul.

Talk to Irene Book a meet and greet

A minute with Irene

Why firms choose Irene

The problem

Your assistants need an assistant.

Good admin staff are hard to find and harder to keep. Enquiries to triage, disclosure to track, responses to chase, costs agreements to draft, and somehow it all ends up on a lawyer's desk.

Irene isn't here to replace your people. She's here to take the load off them.

How she works

Starts small. Stays for the long haul.

  1. 01

    Orientation day.

    One of Irene's people visits your firm to learn your processes, precedents and systems.

  2. 02

    Meet your assistant.

    Your assistant gets a name, chosen with you, and a short list of agreed duties. Your team reviews their work.

  3. 03

    The role grows.

    As trust builds on both sides, your assistant takes on more. When they reach capacity, Irene up-skills them and their role grows with your firm.

How Irene works, in detail

Duties

She loves admin. All of it.

  • File notesFrom calls and meetings, ready for review.
  • EnquiriesTriage new matters, organise follow-up.
  • ReferralsOutbound calls when a matter isn't for you.
  • CalendarsBook conferences, untangle clashes.
  • ChasingDocuments, authorities, accounts. Politely.
  • First draftsCosts agreements, briefings, routine letters.
  • Practice reportingThe numbers behind the business.
  • The restAnything that doesn't need your legal brain.
Irene
Got through those three files this morning. All updated with today's notes and client comms.
9:34 AM
Irene
Also chased the Family Court on that undertaking from last week. They'll have it by Tuesday.
9:35 AM
You
Perfect. Thanks Irene. Ready for the Consent Order?
9:36 AM
Irene
Ready. Template's in the shared folder with the draft for your review.
9:36 AM
Where she works
Email, Teams, calls and voice notes.
Your systems
LEAP, Smokeball, Actionstep and Clio.
Your data
Stored in Australia.
Oversight
Agreed duties only. Your team reviews the work.

Training the next generation

Irene's Top Drawer Academy

Concerned about how we'll train the next generation? So is Irene. Our Top Drawer Academy is a free training program for your junior lawyers and career legal admin workers, accelerating them with training and practical skills to highly prized professionals with experience under their belts.

Join the gentle revolution

Irene's people

Built by family lawyers.

Max Paterson

Max Paterson

Co-founder & CEO

Max is an Accredited Specialist Family Lawyer with 15 years in the industry. He was the founder of Settify, the family law intake platform trusted by tens of thousands of family lawyers globally.

He meets every firm Irene works with himself, by video or at your office.

Eric Langenberg
Eric Langenberg

Co-founder & CTO

Looks after where your data lives and who can see it.

Moin Zaman
Moin Zaman

Co-founder, product

Looks after how your assistant fits your systems and your day.

Irene calls them her nice young men.

Questions

What firms ask first.

Is Irene AI?

Partly, yes. Irene places your own unique digital assistant, which is built from many different technologies, including AI. Your assistant says so when introducing themselves. Irene's people oversee the work behind the scenes.

Every placement starts with an orientation day at your firm, and our CEO does Irene's orientation with every firm we work with. That means you get an Accredited Specialist Family Lawyer with 15 years in the industry to cut through the tech noise. That keeps the number of firms Irene takes on at any one time small.

What happens when the assistant gets something wrong?

Every placement starts on a short list of agreed duties, and your team reviews the work. Irene keeps checking it too. Duties are only added once you're comfortable.

Where does our data live?

In Australia. Your assistant works only inside the systems and duties you agree. We walk you through privacy and confidentiality at your meet and greet.

Can our clients reach a person?

Yes. When a client needs a person, your assistant arranges for someone from your team to call them back.

What does it cost?

Every placement is different, so we work it out with you at the meet and greet. We agree the first duties, and how we'll measure success, before your assistant starts.

Why only by introduction?

Every placement starts with an orientation day at your firm, and Max meets every firm himself. That keeps the number of firms Irene takes on at any one time small.

Placements

Irene works by introduction.

She places assistants at a small number of firms at a time, usually those recommended by someone she already knows.

Rather pick a time yourself?

Book a meet and greet with Max. Thirty minutes, by video or at your office.

Book a meet and greet

Talk to Irene

Leave your name and mobile. Irene will ring you shortly.

The call isn't recorded. Irene jots notes as you talk and sends them to you afterwards.

HER DUTIES ON THIS CALL
  1. Find out who you are.
  2. Ask who introduced you.
  3. Discuss how she can help with your admin.
  4. May offer you a meet and greet with our CEO.